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My husband who is 82 years old got locked out of are house and stuck in the back yard. I was told 19 to 45 dollars and when the guy asked my husband for payment they charged him $280.00 in cash and would not take his credit card. This event has caused my husband...
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1.0
I didn't like
  • Taking advantage of elder
  • Over charged for services
#951220
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I lost my keys and was desperate to get into my room on a Sunday night. Calling Rock a Locksmith, who goes by 24 mobile locksmith in my area, was a huge mistake. The guy who showed up claimed he needed to drill the door to gain entry. It cost $420. total including all...
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Anonymous
Anonymous

This claim is still active-not resolved.

1.4
I liked
  • Showed up quickly
I didn't like
  • Being overcharged
#883286
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At time of installation of my new front door deadbolt and knob, I'm shown a photo of a Brass lock (knob & deadbolt) with a price of $350.00. Then, I get hit with $325 in labor costs. This is my first time getting a professional installation and I didn't know any...
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2.4
I liked
  • Quick installation
I didn't like
  • Being lied to and ripped off
#881382
Reply to reviews
Worst and most expensive "fix" ever. Do not call. Customer service is terrible, no return calls, and when I finally tracked down the locksmith he offered to fix but it "will be worse". I sent an email with the damage, called to see if they got the email. "we will...
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#473131
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Called for service on 9/12/13 10-11am westco gas station on W MacArthur/West st technition name Tal destroyed my steering colomb taking out ignition switch broke 5 drill bits. Cuss me out took my money an drove off. (short story)1977 Lincoln TownCar. Please call 281...
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#447592
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I called and they lied about the fees, saying it would be flat rate $25. Then, when they arrived, they were charging $90 to BREAK the door or $200 to open it without breaking it. I told them I wouldn´t accept it, and told them to leave. They charged me anyway $20 for...
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#422632
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I locked myself out of my apartment. On the phone they indicated it would cost $45 to unlock it. After the guy picked the lock (in 15 seconds) he demanded $200, insisting that he told me the price in advance. In an ugly scene which included a phone call with his boss,...
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#398345
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I called to have my daughter's car opened at a Lucky parking lot at 7:05 pm in San Jose, for she locked her keys inside. When I asked about the price, the man answered the phone named Jack said Rock a Lock charges $19 service fee plus $29 for labor (DID NOT mention...
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#382087
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These guys are ripoff artists. They quote one price over the phone and then charge another price once they are in your house. Then, afterwards swear that no one from their office makes quotes. Instead of the $79 quote, the technician asked for $400, which my wife...
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#378821
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I lost my keys and had to begin work at ten am. I was also trying to get a relative into the hospital via phone and PG&E was on it's way because all of the lights in the building were flickering. I chose Elite Lock and Key because their half page ad said they offered a...
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Anonymous
Anonymous

These guys are not locksmiths at all , they are scam artist that run this scam up and down California ...... If you have a run in with these people . You don't have to pay tha...

Anonymous
badlauck2

What you have described is exactly what did happen to me. They were supposed top be at one location at a specific time and they showed up one hour late. The service was a joke...

#296393
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